FAQs

Yes, of course. The purpose of SiteWise is to enable non-IT businesses to have a modern and functional web site, which is now becoming vital important to reach customers.

Your observation is right, SiteWise was initially built to help our ClinicWise customers, i.e., health clinics. The same benefits can apply to other businesses, as the technology and the purpose are the same.

• Little or no web knowledge, and just want to a low maintenance site.
• IT literate, and want to spend time building a website with its own characteristic

However, the approach used in many CMS systems are hybrid, not fitting either type of customers. Some do this way intentionally so that they can charge the client all sorts of customisation fee.

A SiteWise web site, after setup, the most common skeleton pages are created, and the following pages are specially customised for you:

• the Contact Us with Google Map are created
• Social networking
• Enquiry form
• Footer for address, emails and phone numbers
• Opening hours on home page and contact update (if applicable)

In other words, just fill in the content and the site is almost ready.

For advanced users, SiteWise CMS offers the ultimate flexibility: HTML editing and apply own style sheets.

We prefer not. As the web site design can be very subjective, the person to get what you want is yourself, or someone is close-by. While SiteWise comes with free template pages, it provide flexibility to allow users to edit web page in standard HTML and CSS. If you are too busy looking after day-to-day business operations, unable to find time learn HTML (quite easy) , I would suggest giving this tasks to your children, relative or friends. I know one customer site is maintained by the owner's 12-year old daughter.

Different from other web companies, we only hire top-class designers and programmers to provide the product serving all customers. In other words, dedicated service will not be cheap. As creating/maintaining web pages in SiteWise is using the standard web technologies, finding a trusty local IT provide might be better. Beside cost, the communication is also a important factor to consider.

• You sign up first
• We set up a site on a temporary web address (see the question above)
• You verify the site and start managing it
• Follow the instruction we sent you in after setup email to login domain register (godddy, crazydomains, ...) to point the domain to our server
• Wait a few hours (up to 1 day) for DNS propagation to complete